Recruitment of various jobs in Notification for Walk-in-Interview Engagement of ‘Hospitality Monitors’ on Contractual basis IRCTC / West Zone

Notification for Walk-in-Interview

Engagement of ‘Hospitality Monitors’ on Contractual basis

IRCTC / West Zone

IRCTC invites Eligible and Qualified candidates to appear for walk-in-interview for engagement as ‘Hospitality Monitors’ on Contract basis for a period of 2 years initially and extendable for one (01) year based on requirement and satisfactory performance.

Selection Process:

Candidates are requested to fill in the application form (attached along with this notification) duly complete in all respects. The completed application form has to be submitted at the venue of the  interview for verification along  with  original documents, one  set  of attested copies  of requisite documents and  two recent passport size photographs. Interview will be conducted and  based  on  the credentials  & performance  in the  personal  interview  the candidates  will  be shortlisted. The offer of engagement shall be issued to the suitable candidates in the order of merit and based on number of vacancies, subject to verification of antecedents. In addition to selected candidates as required, 100% Reserve Panel will be formed.

Medical fitness:

Engagement of selected candidates shall be subject to being medically fit as prescribed by IRCTC.

Remuneration and other allowance:

CTC : Rs 30,000/- per month (incl. of Statutory Deductions)

Daily Allowance: Rs 350/- per day for on-duty on-board in train (s) (100% for more than 12 hours,

70% for 6 to 12hours, and 30% for less than 6 hours)

Lodging  Charges: Rs.240/- only if night stay is involved at outstation.

National  Holiday Allowance (NHA): As per extant policy (if worked).

Medical  Insurance: On per month basis as per extant policy (Reimbursable on submission of valid documents)

Scope of work:

• Responsible for the supervision/monitoring of food production, quality & services in nominated mobile/static catering units.

•  To ensure compliance of company policies and standard hospitality procedures/practices.

•  To ensure proper man-power & materials for nominated mobile/static catering units.

•  To resolve customer/passenger care related issues and effective Complaint management.

•  To collect feedback, its analysis and course correction.

•  To ensure statutory compliance / regulations as applicable.

•  To supervise & educate the staff in efficient upkeep of equipments and devices.

•  To co-ordinate with various departments, offices, business partners.

General Information:

a) This engagement is purely contractual in nature and will not entitle any candidate to claim for regular/permanent employment in IRCTC.

b) Contract  may be terminated  by  giving  one month  notice  by either  side.  If performance during contract period is not found satisfactory the contract may be terminated without any notice.

c) Only Indian Nationals are eligible to apply.

d) Those working in Govt. / PSUs may apply through proper channel or submit NOC at the time of Interview or should submit proper relieving letter from present employer in the event of selection in IRCTC.

e) IRCTC reserves the right to cancel/ amend the advertisement and/or the selection process at any time without prior notice.

f) The number of vacancies to be filled (including Reserve Panel) may increase or decrease depending on the requirement of IRCTC at the time of engagement. 

g) Candidates should ensure that they fulfill the eligibility criteria prescribed for the post they have applied. In case, it is found at any stage of selection process or even after engagement that the candidate has furnished false or incorrect information or suppressed any relevant information/ material facts or does not full fill the criteria, his / her candidature / services will be summarily terminated.

h) The selected candidate(s) have to furnish security deposit  of Rs. 25,000/- in the form of Demand- Draft payable to IRCTC Ltd, Mumbai.

i) No TA/DA will be paid to the candidates for attending the walk in interview. 

j) Knowledge of computer (MS Office), preparation of reports is desirable.

k)  Ability to solve problems and to make rational decisions.

l) Candidate can appear for interview at any one convenient place only.

Place/ Date of walk-in-Interview:

Note:  In case of extension of interview date, candidates will have to arrange their own stay and food.

Any  corrigendum/clarifications to  this  notification (incl.  Date  &  Place  of interview), if necessary, will be uploaded on IRCTC website (www.irctc.com) only and no separate press coverage will be given in the newspaper. 

PROFORMA FOR SUBMISSION OF APPLICATION FOR ENGAGEMENT AS

 “HOSPITALITY MONITOR” ON CONTRACT BASIS IN IRCTC/WZ

The above information  is true to the best of my knowledge  and belief. My candidature  will be rejected, if any information given above is found to be incorrect/ incomplete or false.

Place:

Date:                                                                                                                              

(Signature) 

OBC (NON-CREAMY LAYER) CERTIFICATE

(FORM OF CERTIFICATE TO BE PRODUCED BY OTHER BACKWARD CLASSES APPLYING             FOR APPOINTMENT TO POST UNDER THE GOVERNMENT OF INDIA)

This is to certify that Shri / Smt. / Kum.*............................................................. son/daughter*  of Shri...................................................................................... of  Village/Town  ..................................... District................................................. in ...................................................  State belongs to.......................................................... community which is recognized as Backward Class under : (indicate the Sub Caste above)

1) Resolution  No.12011/68/93-BCC@dated 10th September  1993, published  in the Gazette  of India - Extraordinary-part  1, Section 1, No.186, dated 13th September 1993.

2) Resolution No.12011/9/94-BCC, dated 19th October 1994, published in the Gazette of India - Extraordinary-part  1, Section 1, No.163, dated 20th October 1994.

3) Resolution No.12011/7/95-BCC, dated 24th May 1995, published in the Gazette of India - Extraordinary-part  1, Section 1, No.88, dated 25th May 1995.

4) Resolution  No.12011/44/96-BCC,  dated  6th December  1996,  published  in the  Gazette  of India  - Extraordinary-part   1, Section 1, No.210, dated 11th December 1996.

5) Resolution No.12011/68/93-BCC, published in the Gazette of India - Extraordinary-No.  129, dated the 8th July 1997.

6) Resolution No.12011/12/96-BCC, published in the Gazette of India - Extraordinary-No.  164, dated the 1st September 1997.

7) Resolution  No.12011/99/94-BCC, published  in the Gazette  of India  - Extraordinary-No.  236, dated  the 11th  December 1997.

8) Resolution No.12011/13/97-BCC, published in the Gazette of India - Extraordinary-No.  239, dated the 3rd December 1997.

9) Resolution No.12011/12/96-BCC, published in the Gazette of India - Extraordinary-No.  166, dated the 3rd August 1998.

10) Resolution No.12011/68/93-BCC, published in the Gazette of India - Extraordinary-No.  171, dated the 6th August 1998.

11) Resolution No.12011/68/98-BCC, published in the Gazette of India - Extraordinary-No.  241, dated the 27th October 1999.

12) Resolution  No.12011/88/98-BCC, published  in the Gazette  of India - Extraordinary-No.  270, dated  the 6th December 1999.

13) Resolution No.12011/36/99-BCC, published in the Gazette of India - Extraordinary-No.  71, dated the 4th April 2000.

 

Shri/Smt./Kum* reside(s) in the  District of the and/or  his/her  family  ordinarily State. This is  also to certify that he/she does not belong to the persons/sections  (Creamy Layer) mentioned in column 3 (of the Schedule to the Government of India, Department of Personnel & Training OM No.36012/22/93-Estt  (SCT), dated 8.9.1993) and modified vide Government of India, Department of Personnel and Training O.M. No. 36033/3/2004-Estt. (Res) dated 09.03.2004.

Place:

Date:     

Signature of  Issuing  Authority with seal of  office *Strike out whichever is not applicable

NB: (a) The term 'ordinarily' used here will have the same meaning as in section 20 of the Representation  of Peoples Act 1950. 

(b) The Authorities competent to issue caste certificates are indicated below:

(i)  District   Magistrate /  Additional  Magistrate/  Collector /  Deputy  Commissioner /  Additional  Deputy Commissioner/  Deputy  Collector  / 1st  class  Stipendiary   Magistrate/   Sub-Divisional   Magistrate/ Taluk Magistrate / Executive Magistrate/ Extra Assistant Commissioner  (not below the rank of 1st class Stipendiary Magistrate).

(ii) Chief Presidency Magistrate/ Additional Chief Presidency Magistrate / Presidency Magistrate.

(iii) Revenue officer not below the rank of Tahsildar, and

(iv) Sub-Divisional Officer of the area where the Candidate and or his family resides.